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CyberMetrics Customer Profile

ALCOA

Alcoa is the world leader in the production and management of primary aluminum, fabricated aluminum, and alumina combined, through its active and growing participation in all major aspects of the industry: technology, mining, refining, smelting, fabricating, and recycling.

The Lafayette, IN location produces aerospace components as well as aluminum extrusions and tubes for customers worldwide. To help assure quality, Alcoa Forgings and Extrusions chose GAGEtrak as their calibration management system.

While there are over 30 Alcoa US and international facilities that have GAGEtrak installed, the Lafayette, IN location is responsible for managing thousands of gages and test equipment and conducting thousands of calibrations each year to ensure accurate and reliable measurements. Alcoa chose GAGEtrak Calibration Management Software to track their metrology assets, schedule their calibrations and maintain a system that is compliant with their corporate quality requirements and standards. 

Industry
Aerospace
Location
Lafayette, IN
Software
GAGEtrak Calibration Management Software
Principal user
Scott Lockwood
On using GAGEtrak
“Good program to keep tool calibrations up to date.”

 

Bosch uses GAGEtrak to track gages and calibrations

Scott Lockwood, at Alcoa has used GAGEtrak for 3 years and notes that GAGEtrak was chosen because of its tracking features.

Prior to GAGEtrak, the company used paper files to track calibrations. GAGEtrak has helped Alcoa most by tracking which tools and gages are due.

When asked about his favorite feature, Lockwood highlighted “tracking and cloning records” as the most valuable for his day-to-day needs.  The Lafayette location has participated in product training classes and also subscribes to the maintenance and support offered for GAGEtrak.

Lockwood notes that GAGEtrak support services and training are good and that he has received “great service when I call in.” In addition to training (regional classroom, on-site, and consultation services) and support services, CyberMetrics offers many optional enhancement products for GAGEtrak to help customers get the most out of their GAGEtrak software.

Alcoa’s global technology organization is comprised of thousands of scientists, engineers and researchers around the world dedicated to discovering and developing the next-generation of Alcoa products, processes and services. CyberMetrics is proud that GAGEtrak is the software used by Alcoa to help assure quality and ensure measurement accuracy.

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"Tracking and record cloning" are the most valuable day-to-day features.

"Great service when I call in.”