Every time I try to view or print any of the reports in GAGEtrak, I get these messages: "Class Factory Cannot Supply Requested Class" and "Object Variable or With Block Variable Not Set." Why?

The first message, “Class Factory Cannot Supply Requested Class” indicates that the Report Designer file needed to generate all of the GAGEtrak reports was not correctly registered in the Windows Registry when GAGEtrak was installed. To correct this problem, it must be manually registered as follows: Click the Windows [Start] button, then select Run. In the Run window, next to Open enter: Regsvr32 cReport2DesignerGT.dll (for GAGEtrak 6.5 or 6.6) Regsvr32 cReport2Designer.dll (for GAGEtrak 6) Then click the [OK] button. You should get a message telling you that the file was successfully registered. Registering the cReport2Designer.dll file may eliminate both of the report messages. If the “Object Variable or With Block Variable Not Set” message still appears, it indicates lack of permission for the Report Designer file for the currently logged in user of GAGEtrak. For a report to be successfully viewed or printed, the Report Designer file must create a report object. Thus, the logged in user must have modify/read/execute/write permissions for the Report Designer file. (These are the permissions automatically granted to the Local Power User of the Local Machine.) The Report Designer file is installed as follows:

C:\Windows\System32\cReport2DesignerGT.dll (for GAGEtrak 6.5 or 6.6)

C:\Windows\System32\cReport2Designer.dll (for GAGEtrak 6)