Software Product Information
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Direct from CyberMetrics Corporation
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End User and Company Information
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Questionnaire
Who selected this product?
I did
Co-worker
Manager
Other
How did you first hear about this product?
Magazine Ad
Magazine Article
Magazine Buyers Guide
Post Card Deck
Brochure
Internet
My Supplier
My Customer
Consultant
My Other Company Division
Co-worker
Not Sure
Why was the product selected over competing products?
Features
Guarantee/Warranty
Other
Reputation
We switched from another product
Price
Not sure
What are the top 3 trade magazines that you read?
I do not read trade magazines
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Rating
Because we value your opinion as much as your business, we want to be certain that you are satisfied. Please take a minute to rate us in each of the following areas (with 5 being the best score).
SALES
Sales person was helpful
1
2
3
4
5
Unsure
Sales person was knowledgeable
1
2
3
4
5
Unsure
Sales person was quick to respond
1
2
3
4
5
Unsure
Comments:
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Delivery
Delivery was on time
1
2
3
4
5
Unsure
Order was complete
1
2
3
4
5
Unsure
Order was received in good condition
1
2
3
4
5
Unsure
Comments:
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Service & Support
Technical support was helpful
1
2
3
4
5
Unsure
Technical support was knowledgeable
1
2
3
4
5
Unsure
Technical support was quick to respond
1
2
3
4
5
Unsure
Comments:
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Software Product
Software was easy to install
1
2
3
4
5
Unsure
Instructions were easy to understand
1
2
3
4
5
Unsure
Software was easy to operate
1
2
3
4
5
Unsure
Comments:
Security Code
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Support
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