Software Product Information
*Serial No:
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Purchased From: Direct from CyberMetrics Corporation
Partner (Name of Partner)
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Questionnaire
Who selected this product?
I did  Co-worker  Manager  Other
How did you first hear about this product? 
Magazine Ad Magazine Article Magazine Buyers Guide
Post Card Deck Brochure Internet
My Supplier My Customer Consultant
My Other Company Division Co-worker Not Sure
Why was the product selected over competing products?
Features Guarantee/Warranty Other
Reputation We switched from another product
Price Not sure
What are the top 3 trade magazines that you read?
I do not read trade magazines
1. 2. 3.
Rating
Because we value your opinion as much as your business, we want to be certain that you are satisfied. Please take a minute to rate us in each of the following areas (with 5 being the best score).
SALES
Sales person was helpful 1 2 3 4 5 Unsure
Sales person was knowledgeable 1 2 3 4 5 Unsure
Sales person was quick to respond 1 2 3 4 5 Unsure
Comments:
................................................................................................................................................................................................................................
Delivery
Delivery was on time 1 2 3 4 5 Unsure
Order was complete 1 2 3 4 5 Unsure
Order was received in good condition 1 2 3 4 5 Unsure
Comments:
................................................................................................................................................................................................................................
Service & Support
Technical support was helpful 1 2 3 4 5 Unsure
Technical support was knowledgeable 1 2 3 4 5 Unsure
Technical support was quick to respond 1 2 3 4 5 Unsure
Comments:
................................................................................................................................................................................................................................
Software Product
Software was easy to install 1 2 3 4 5 Unsure
Instructions were easy to understand 1 2 3 4 5 Unsure
Software was easy to operate 1 2 3 4 5 Unsure
Comments:

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